Returns & Exchanges

At Mridul Madhok Store, we want you to be completely satisfied with your beauty and grooming essentials. If you are not happy with your purchase, we offer a hassle-free 15-day return policy for unused and unopened products.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original packaging, unopened, and have all safety seals intact to qualify for a full refund or exchange.

• 2.
  Initiate Request

  Log in to your account and navigate to the order history section to submit a return request, or contact our support team with your order number.

• 3.
  Pack and Ship

  Securely package the products to prevent damage during transit and attach the prepaid shipping label provided by our customer service team.

• 4.
  Quality Inspection

  Once we receive your package, our team will inspect the items and process your refund to the original payment method within 5-7 business days.